Peak Season is upon us and as we enter the peak season period, we have been informed by our carrier partners UPS that peak season surcharges are now in effect. The purpose of the UPS surge emergency fee, is to maintain service reliability and secure the additional resources required to support customers. UPS is implementing the Surge Emergency Fee and Demand Surcharge, which will take effect on 20 September 2026 and will remain in place until 6 February 2027.

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Shipping Costs in 2020

Shipping Costs in 2020

I've been asked recently to explain how the shipping costs work and why other charcoal / bbq suppliers can offer cheaper or even free delivery.

The first thing to note is that there are only a limited number of couriers who accept charcoal, there may be a lot of couriers out there but they have different rules on the types of product that they will transport.