Peak Season is upon us and as we enter the peak season period, we have been informed by our carrier partners UPS that peak season surcharges are now in effect. The purpose of the UPS surge emergency fee, is to maintain service reliability and secure the additional resources required to support customers. UPS is implementing the Surge Emergency Fee and Demand Surcharge, which will take effect on 20 September 2026 and will remain in place until 6 February 2027.

Checkout Issues

We have been experiencing issues at checkout where a shipping rate has not been displayed and the only option is "Free Shipping / Free Collection".

The problem is under investigation and we hope to have it rectified as soon as possible.

If you place an order and a shipping rate does not appear, we will contact you separately to send a payment link for the delivery charge.