Peak Season is upon us and as we enter the peak season period, we have been informed by our carrier partners UPS that peak season surcharges are now in effect. The purpose of the UPS surge emergency fee, is to maintain service reliability and secure the additional resources required to support customers. UPS is implementing the Surge Emergency Fee and Demand Surcharge, which will take effect on 20 September 2026 and will remain in place until 6 February 2027.

Charcoal Supplies

I've had some comments about charcoal listed as sold out when the shop went live.

We source timber from local woodlands, process it stack in special vented crates/bags/cages and then leave it to season for a period of time. As this processed timber may also be sold as HETAS accredited / Grown in Britain firewood, the moisture content has to be 25% or less.

This is also an idea moisture content if the timber is going to be cooked to make charcoal - but it takes TIME, anything from 12 - 24 months depending on a number of factors; species, size of processed timber, moisture in air, ventilation amongst others.

We season timber both undercover and outside as shown in the image with this blog post.

Currently I have 10 tonnes of English Beech seasoning - but the tree was only felled last week, so its going to be at least 8 - 12 months before its ready to cook.

I also have 30 tonnes of English Oak stacked ready for processing - but it takes time.

Good news is that I have 30 tonnes of Hornbeam with a moisture content of 15%, available to cook into charcoal as required.

Hope this helps.

Matt